An American multinational manufacturer of confectionery, pet food
Bangalore
Posted on: 12/09/2022
Starts on: 26/09/2022
Service Operations & Delivery
Frontline customer engagement, Delivery Lead, Customer experience,
Personal &Household Products
An American multinational manufacturer of confectionery, pet food
Our client, an American multinational manufacturer of confectionery & pet food, is looking to engage with a E-Commerce Executive with expertise in excel.
Roles & Responsibilities:
-Coordinate order processing, delivery and returns of customer orders.
-Check for In stock everyday and coordinate with DB
-Ensure the fulfilment of customers' orders via store pick of delivery service.
-Execute activities driven by data analytics on excel .
-Monitor and maintain proper functionality of the website.
-Track and report the business outcome of data-driven insights.
-Learn to work on Database Management System and Order Management System.
-Generate reports from last mile logistics partner
-Make claim reports for the DB every period
-Ensure claims are processed
-Coordinate with customer care team to manage grievances
-Conduct data analysis to generate data-driven market insights and manage
relationships with business partners.
-He/She must be collaborative and results-oriented.
-He/She must be technology-savvy and an expert in EXCEL .
-He/She works in a fast-paced digital environment.
-He/She ensures smooth operation in the e-commerce business.
11 month(s)
Full Time
1
Both (On-site & Remote)
Experience: 1+ years
Qualification : Graduate
DBMSOrder management systemMS ExcelCustomer serviceDelivery serviceData AnalysisE-commerce
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