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Project Details

E-Commerce Executive - Excel Expert

An American multinational manufacturer of confectionery, pet food

 Bangalore

Posted on:  12/09/2022

Cinque Terre

Starts on:  26/09/2022

BROAD CATEGORY

Service Operations & Delivery

SUB CATEGORY

Frontline customer engagement, Delivery Lead, Customer experience,

INDUSTRY

Personal &Household Products

Company Details

An American multinational manufacturer of confectionery, pet food

Assignment Details

Our client, an American multinational manufacturer of confectionery & pet food, is looking to engage with a E-Commerce Executive with expertise in excel.

Roles & Responsibilities:
-Coordinate order processing, delivery and returns of customer orders.
-Check for In stock everyday and coordinate with DB
-Ensure the fulfilment of customers' orders via store pick of delivery service.
-Execute activities driven by data analytics on excel .
-Monitor and maintain proper functionality of the website.
-Track and report the business outcome of data-driven insights.
-Learn to work on Database Management System and Order Management System.
-Generate reports from last mile logistics partner
-Make claim reports for the DB every period
-Ensure claims are processed
-Coordinate with customer care team to manage grievances
-Conduct data analysis to generate data-driven market insights and manage
relationships with business partners.

Skills Required

-He/She must be collaborative and results-oriented.
-He/She must be technology-savvy and an expert in EXCEL .
-He/She works in a fast-paced digital environment.
-He/She ensures smooth operation in the e-commerce business.

Assignment Duration

11 month(s)

Capacity Required

Full Time

No. of Positions

1

Nature of Work

Both (On-site & Remote)

Profile Requirements

Experience: 1+ years

Qualification : Graduate

fleXpertise required

MS ExcelDelivery serviceE-commerceCustomer serviceData AnalysisDBMSOrder management system

ESTIMATED BUDGET (Total Budget)

-

 

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