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Our client a leading hospital chain in India is looking to engage with a consultant that matches the below criteria:
Significantly contribute to identifying best-fit architectural solutions for back office
business transformation through information technology solutions powered through
robotic process automation, digitally enabled central shared service processes with
regional workforce distribution on a common platform.
o Work as a business partner for technology enablement and workforce transformation
with functional business owners.
o Manage projects for on-time delivery and periodically measure adoption success ratios.
o Manage ISO 27001 certification process ensuring compliance to standards and controls.
o Review periodically all solutions for recurring problems through problem management
framework. Ensure SLA’s met to business user’s satisfaction levels.
o Manage all partner and vendor ecosystem ensuring adequate service delivery for all
business needs of the company.
o Manage team members for optimal productivity and ensure succession planning with
right mix of capacity and capability across all projects.
o Support functional teams on understanding design patterns and ensure best user
experiences are conveyed.
o Support infrastructure team on deployment and business continuity plan needs and
ensure application disaster recovery management plans are well implemented.
o Support business operations team for various quality audit needs such as internal and
external audits not limited to Statutory Audit, NABH, JCI etc.
o Possess adequate process and software experience in the functional areas of finance,
HR, supply chain and legal domains.
General Manager – Digital Business Transformation is primarily accountable for all
business processes transformation that supports enterprise shared services covering
functional areas Finance, HR, SupplyChain, Legal and General Administration. In this
role, it is expected to fulfill responsibilities as a technology solutioning partner to
business owners in achieving enterprise shared service functions. Responsible for End-
to-end lifecycle from conceptualization to solution delivery working with partners and
peers in the technology space.The ideal candidate must have 10+ years of overall experience in business transformation
projects
o Transforming Business functional areas including Finance Shared Service Functions (covering
AP, AR, Accounting, MIS & Reporting), Business Analytics, Internal Audit and External Audit
compliances.
o Oracle Fusion ERP and EPM Solutions functional and technical knowledge is required
o Key certifications shall include but not limited to Digital Transformation & Innovation, Lean Six
Sigma, Customer experience, Project Management Professional, etc.
o Must have minimum 3+ years of experience in shared service business / technology operations.
o Possess strong leadership skills with good communication skills.
o Possess strong Analytical skills, quick troubleshooting and attention to detail abilities.
An Indian multinational healthcare group
Professional Services - Consulting
10+ years
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Professional Services - Consulting
Pharmaceuticals
Electricial Utilities and Power Producers
FMCG
FMCG
Electricial Utilities and Power Producers
Electricial Utilities and Power Producers
Professional Services - Consulting
FMCG
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