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D2C Growth and Transformation Consultant

  • Full Time
  • On-Site - Mumbai
  • 12 months
  • Project posted on: 27/08/2026
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D2C Growth and Transformation Consultant

  • Marketing
  • Marketing strategy and business planning
  • Market Research & Consumer Insights
  • Digital marketing

On-Site - Mumbai

Full Time

12 months

 27/08/2026

Assignment Details

Key Responsibilities

 

  • Assess the existing D2C technology stack, margin structures, fulfillment costs and operating model.
  • Identify opportunities to improve profitability and scalability.
  • Recommend actionable interventions to strengthen D2C unit economics. 
  • Conduct a comprehensive assessment of current D2C operations.
  • Evaluate Customer Acquisition Cost (CAC), retention/LTV, UI/UX and conversion rate (CR).
  • Identify industry best practices and growth opportunities.
  • Develop and support implementation of a standardized D2C Growth Playbook tailored to Beauty and Personal Care categories. 
  • Review the existing D2C team structure and operating model.
  • Design a scalable organization structure capable of supporting multiple high-growth D2C brands.
  • Identify capability gaps across the D2C organization.
  • Recommend the optimal balance between in-house and outsourced capabilities. 
  • Work closely with internal D2C and business leaders to translate recommendations into actionable initiatives.
  • Develop a practical 90-day implementation roadmap covering priorities, actions and sequencing.
  • Act as a strategic advisor to senior stakeholders rather than functioning purely as an execution partner.

Skills Required

Skills and Experience

  • 10+ years of overall experience in D2C, e-commerce, digital growth, strategy consulting or related areas.
  • Strong experience working with Brand.com / D2C businesses, preferably in Beauty, Personal Care or other mass-market consumer categories.
  • Proven track record of advising businesses on profitable D2C growth and scaling.
  • Experience in Indian e-commerce, including understanding of D2C unit economics and emerging channels.
  • Demonstrated experience in CAC optimization, retention/LTV, conversion optimization and D2C operations.
  • Experience in organizational design, capability assessment and operating-model transformation.
  • Prior experience working with senior business leaders as a strategic advisor.

About the Client

India's leading consumer goods company

Industry

FMCG, Personal & Household Goods

Experience Required:

14+ years

Additional Skills:

  • D2C Operations
  • Customer Retention
  • Online Business Growth
  • Personal Care
  • E-commerce Strategy
  • Transformation Roadmap
  • Management Consulting
  • FMCG
  • Growth Playbook
  • Digital Marketing
  • D2C Strategy
  • Go to Market Strategy

No of open positions:

1

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