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Open to consultants anywhere in India
Our client, a leading global specialist in energy management and automation is looking to engage with a Consultant, highly skilled and hands-on Salesforce AI Engineer / Agent Orchestration Specialist who can design, develop, and scale intelligent agent-based solutions. The ideal candidate should have strong expertise in Agent Orchestrator, Agent Flows, Salesforce platform (Apex & Flows), and a solid understanding of platform-agnostic AI capabilities to drive end-to-end automation and customer experience transformation.
Key Responsibilities
-Design and implementAI-driven agent workflows usingAgent Orchestrator and Agent Flows
-Build scalable solutions on the Salesforce platform, leveragingApex, Flows, and integrations
Translate business requirements into intelligent automation use cases across channels (email, chat, messaging)
-Integrate platform-agnostic AI capabilities ( automation frameworks) into Salesforce ecosystems
-Collaborate with product owners, architects, and cross-functional teams to deliver end-to-end AI solutions
-Define and implement best practices for orchestration, automation, and AI governance
-Drive UAT readiness, testing strategies, and production stability for AI-enabled features
-Troubleshoot and optimize performance, reliability, and scalability of AI agents
Duration- 3 months
Capacity- Full time
Location- Remote
Salesforce & Development
-Strong experience in Salesforce platform (Service Cloud / Data CLoud)
-Proficiency in Apex, Lightning Flows, Process Automation
-Experience with API integrations and external system connectivity
AI & Agent Capabilities
-Hands-on experience with Agent Orchestrator and Agent Flows
-Strong understanding of AI-driven automation and conversational systems
-Familiarity with LLMs, prompt design, and AI orchestration frameworks
Platform-Agnostic AI Expertise
-Experience working with AI tools/frameworks beyond Salesforce (e.g., Microsoft, Azure AI, LangChain, etc.)
-Ability to design agnostic, extensible AI architectures that are not platform-locked
Other Skills
-Strong problem-solving and solution design mindset
-Experience working in Agile environments (sprints, UAT, releases)
-Excellent stakeholder communication and collaboration skills
Preferred Qualifications
-Experience with Agent force ecosystem/tools
-Knowledge of Data Cloud and Service Cloud
-Understanding of testing frameworks for AI systems and automation
-Prior involvement in AI pilot (good to have)
A leading global specialist in energy management and automation
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