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Business Process Analyst

  • 15-20 Hrs/Week
  • Hybrid - Mumbai
  • 3 months
  • Project posted on: 13/10/2026
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Business Process Analyst

  • Strategy and Consulting
  • Business planning processes
  • Digital Transformation

Hybrid - Mumbai

15-20 Hrs/Week

3 months

 13/10/2026

Assignment Details

Our client a Boutique IT Consulting Firm is looking to engage with Business Process Analyst Consultant to help with:

 

Key Responsibilities-

 

  • Analyze existing business processes and workflows to identify inefficiencies, bottlenecks, and improvement opportunities.
  • Map AS-IS and TO-BE processes, document workflows, and develop SOPs and process documentation.
  • Gather business requirements through stakeholder interviews, workshops, and consultations.
  • Conduct gap analysis and recommend process optimization, standardization, and re-engineering initiatives.
  • Support digital transformation projects by identifying automation opportunities and aligning technology solutions with business needs.
  • Collaborate with business and IT teams to translate requirements into functional specifications and actionable solutions.
  • Support ERP/CRM implementations, user acceptance testing (UAT), and process integration.
  • Define KPIs, analyze operational data, and track process performance to measure improvement outcomes.
  • Prepare reports, presentations, and recommendations for stakeholders and senior management.
  • Drive continuous improvement initiatives to enhance operational efficiency, service delivery, and customer experience.

Skills Required

  • Business Process Analysis & Optimization
  • Process Mapping (AS-IS / TO-BE) & Gap Analysis
  • Business Requirements Gathering & Documentation
  • Digital Transformation & Workflow Automation
  • Stakeholder Management & Business Consulting
  • ERP/CRM Functional Analysis & UAT Support

About the Client

A leading hospitality and real estate advisory firm specializing in hotel investment, business consulting, and strategic advisory services. The company supports hotel owners, real estate developers, investors, and hospitality operators through business strategy, feasibility studies, process optimization, financial analysis, and operational improvement to drive sustainable growth and business performance.

Industry

IT Services & Consulting

Experience Required:

4+ years

Additional Skills:

  • Gap Analysis
  • Business Process Optimization
  • Process Mapping and Re-engineering
  • Business Process Consulting
  • Business Requirements Analysis

No of open positions:

1

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