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Our client, a new age digital first bank is looking to engage with a Consultant.
Key responsibilities:
• Setup processes, system to manage entire outsourcing activity.
• Set up and regularly update the Outsourcing governance comprising internal policies, procedures, tools, templates, reporting’s, and governance structures
• Actively monitor and incorporate relevant regulatory changes
• Support the business in the compliant definition of SLAs, KRIs, KPIs, Outsourcing contracts and other external procurements
• Supporting the due diligence process together with the business units and central procurement
• Ensure a regular SLA and KPI reporting is executed by IT, functions, and the Business
• Assess the contingency and exit termination plans and agreements and actively monitor the implementation of mitigation measures
• Create a consistent and up-to-date Sub-outsourcing chain report for each of the Outsourcing arrangements which comprise materiality, risks and ownership
• Coordinating the Outsourcing Risk Assessment together with the Business and the 2nd Line of Defence Risk Management function
• To manage vendors who are responsible for the ongoing support of the Bank’s businesses to ensure a secure, stable, and highly resilient environment
• To provide out of hours telephone support if required
Capacity- Full time
Duration- 6 months
Location- Mumbai
• 10 years’ experience working in the financial services industry, successfully managing Outsourcing process
• Good understanding of Service Level Agreements (SLAs)
• Operations experience with keen understanding of servicing events, payment processing, invoicing, client experience, etc.
• Strong collaboration skills with consistency in output
• General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
• Deep strategic thinker with analytical skills to help with forward-looking activities and planning
• Hands-on process optimization and re-engineering expertise
• Experience in Banking/BFSI domain is a must
.
Banking
8+ years
1
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More than 3000 clients rely on Flexing It today
We host both full-time & part-time projects from top clients for 100+ skill categories. We also help connect experts like you with clients for short consultation calls called Flexperts
You just need to create a ‘boutique firm’ account during the registration process. The rest of the application process remains the same.
Our freelancers fee benchmarking tool, FeeBee helps our freelancers and consultants find out what their peers charged for similar projects. Built on 600K+ verified benchmarks, registered users get unlimited access to it.
As a freelancing platform, we do not provide permanent positions or full-time job to our consultant network.
Flexing It will be involved end to end right from contracts to invoicing. Once you are finalized, your payment details are transparently laid out in your contract terms with your client and our team actively liaises with the client finance team to ensure timely payments.
We do not charge any fee or commission from you. Your fee quote will be paid out to you in full as per your project contract.
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