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Project Details

Consultant to support Operational Excellence initiatives

A leading Indian bio-pharmaceutical company


Posted on:  13/10/2020

Cinque Terre

Starts on:  28/10/2020


Strategy and Business Development


Business planning processes, Business development, Program Management Support (PMO),


Professional services - Consulting

Company Details

A leading Indian bio-pharmaceutical company

Assignment Details

Our client is a leading healthcare company and is looking to engage Operational Excellence consultant who can measure and monitor productivity and efficiency gains, ensuring proper reporting and communication.

Main mission:
- In alignment with our strategy and goals, to lead and drive Global Quality (GQ)Excellence program to achieve best-in-class level performance, ensuring effective and standardized deployment of Lean six-sigma mindset and approach
- To drive GQ performance, ensuring implementation and optimal use of tools and data analytics

Role/Job Description:
1. Support the GQ Excellence program under OE leadership to foster cultural shift towards continuous improvement and innovation, and achieve best-in-class performance (EHS, People, Quality, Cost, Customer/Delivery):

a. Implement the operational model/framework for Quality Excellence, drawing on lean six-sigma approach and other appropriate models (e.g. Shingo®)
b. Implement the proper organization, team, governance, systems, tools, and processes
c. Support Operational excellence initiatives at global and local level, implement, and monitor execution of the related plan/program to achieve target
d. Measure and monitor productivity and efficiency gains, ensuring proper reporting and communication
e. Implement the relevant education program, work with relevant function/site Quality Heads to maintain the adequate level of skills
f. Champion and lead cross-site and cross-functional Quality Excellence initiative, targeting standardization, efficiency, and customer-service
g. Seek benchmark; identify, share, implement, and monitor impact of best practices
h. Effectively support and coach sites and functions in their Quality Excellence journey, including lean six-sigma aspects, Capacity and Throughput improvement, Maturity Assessments, problem solving and any other efficiency improvement.
i. Interact with other divisions for experience and best practice sharing

2. Set up and drive the GQ Performance Management system under OE Leadership:
a. Define, communicate, and track progress toward operational key performance indicator targets and align financial impacts (e.g., synergies)
b. Define key performance indicators and related dashboards across GQ sites/functions, integrating data into one single view for GQ decision-making
c. Maintain close link to financial implications of operations targets to provide holistic view of operations performance deviations
d. Ensure close alignment with IT & Digital function to improve data collection and use across harmonized systems to ensure proper analysis and decision-making.

4. Closely interact with other Business functions to ensure effective contribution to company's ambition

Skills Required

Technical/Functional Skills:
- Understanding and experience of lean tools & methodology AND Shingo model
- Strong understanding of pharma operations in an international and FDA-EMA regulated environment
- Proven experience in project/program management @ multi-site level

Behavioural/Management/Others kills:
- Persuasive and determined, able to convince multiple stakeholders and to handle complex situations
- Ability to work under pressure and cope with multiple priorities
- Excellent communication skills, up to ELT level and key external stakeholders
- Strong analytical and problem-solving skills

• M.Sc./MBA or equivalent
• 10-15 years of industrial experience, of which min. 5 years within multinational pharma/biopharma companies
• Experience must include the successful deployment of lean approach and mindset on a multi-site scale
• Project management skills, lean six-sigma black belt certification, ability to drive culture change and significant international exposure are required

Assignment Duration

3 month(s)

Capacity Required

Full Time

No. of Positions


Nature of Work


Profile Requirements

Experience: 13+ years

Qualification: Post Graduate or Higher

fleXpertise required

GQ performanceOperational ExcellenceQuality ExcellenceLean six-sigmaGlobal Quality




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