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A global standards-setting organisation responsible for establishing frameworks that underpin regulatory policy, technological infrastructure, and industry coordination reached a critical juncture in its operating model. They faced the dual challenge of too few hands internally and too little access to the specialised knowledge the work demanded.
The demands faced by them were complex and cross-functional, spanning Strategy, Sales, Program Management, HR and more.
These challenges emerged sporadically and unevenly over time, making traditional, full-time staffing both inefficient and economically unviable.
In response, the organisation began transitioning toward a more distributed and agile operating model. They explored a deliberate reconfiguration, drawing instead on external, high-calibre expertise as needed, and on-demand.
By mobilising independent experts across functions, Flexing It swiftly assembled project-based independent experts in the specified domains (Strategy, Sales, Program Management, and HR).
Each project engagement followed a structured process:
Phase 1: Project Scoping
Flexing It worked closely with internal stakeholders to define team size, skill requirements, timelines, and budgets. Once clear, the talent search was initiated.
Phase 2: Team Formation
Our team identified relevant consultant profiles and shared them for review, often across multiple roles simultaneously. Interviews were coordinated, and candidates received contracts, and onboarding schedules were finalised.
Phase 3: Project Kick-Off
Formal kick-off calls were conducted with all stakeholders to align on deliverables, timelines, and collaboration frameworks.
Phase 4: Administration and Support
Dedicated account managers supported consultants and client teams throughout the engagement, handling invoicing, payments, troubleshooting, and ensuring seamless execution.
The client partnered with us to deploy consultants across the following areas:
1. Shared Services and Strategic Operations
2. Pre-Sales Enablement
3. Data Intelligence
4. Product Management
5. Talent Acquisition and HR Strategy
6. Project and Program Management
7. Health, Safety & Compliance
8. Occupational Health and Safety (OHS)
9. Construction Safety (EHS)
Why the Model Worked
Domain-Specific Expertise
Consultants brought deep functional and platform knowledge across various systems, including ISO frameworks.
Hybrid and On-Site Delivery Readiness
The team blended delivery with on-ground and hybrid implementation to meet project needs across locations and different timelines.
Cost-Efficient Engagement
By engaging consultants on a part-time or project basis, the client stayed lean without sacrificing quality.
End-to-End Project Management
Flexing It managed contracting, onboarding, and performance oversight, ensuring smooth and consistent project delivery.
In an environment where governance, speed, and depth of expertise must coexist, this talent model showed that transformation thrives on flexibility and speed. Bringing in targeted capabilities at the right time helped the organisation deliver high-impact outcomes without structural inertia.
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