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Customer Success Stories

Building a Bespoke Team with Multi-Skilled, Independent Professionals

Written by: Flexing It 2/07/2025 5 minutes read
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Building a Bespoke Team with Multi-Skilled, Independent Professionals

When a global standards organisation embraced a fully remote or virtual model, the shift went far beyond replacing desks with video calls. It meant reengineering how work gets done, rethinking platforms, redesigning workflows, and, most critically, reimagining who delivers the work.

As a standards-setting organisation, their work sits at the crossroads of policy, data, and technology, often in partnership with governments, nonprofits, and global institutions.

Delivering on this mission requires in-depth, cross-functional expertise in areas such as finance, communications, marketing, and learning design. These capabilities aren’t always needed full-time, but are essential at critical moments. To stay lean without compromising quality, the organisation relied on on-demand consultants or specialists who could step in swiftly, operate independently, and drive results from day one.

How Flexing It Assisted The Client

Flexing It helped build a remote-first bespoke team by assembling project-based independent experts across Finance, Marketing and Operations. The goal was to drive business continuity, system transformation, content delivery, and more, all without delays and without onboarding full-time staff.

A Step-by-Step Approach to Finding and Onboarding the Right Talent

Each project engagement went through four key phases:

Phase 1 : Project Scoping

The initial step involved aligning on the project scope and key requirements. This included defining the ideal team size, required expertise for each role, timelines, and budgets. Once these inputs were clear, the talent search began from Flexing It.

Phase 2: Team Formation

Relevant consultant profiles were identified by our internal team and shared for review, often simultaneously across multiple roles. Interviews were coordinated, and once finalised, consultants received their contracts and start date to ensure a smooth onboarding.

Phase 3: Project Kick-off

With the team in place, a formal kick-off call was scheduled. This helped bring all stakeholders together, align on scope, confirm deliverables, and set expectations for collaboration and communication.

Phase 4: Administration and Support

Throughout the engagement, coordination remained strong. The account managers for each individual project continued to provide support with invoicing, payments, and troubleshooting, while also checking in regularly with consultants to ensure execution remained on track.

Understand how we can help you build agile, on-demand, bespoke teams.

Overview of On-Demand Expertise Deployed Across Domains

The organisation tackled multi-domain challenges by bringing in the right experts for the right projects. Here are some highlights from the engagement.

Finance & Systems Transformation

Finance & Systems Transformation

Outcomes:

  • Enabled financial reporting across geographies
  • Completed CRM migration with zero data loss
  • Aligned finance and donor reporting systems

Marketing, Communications And Learning

Marketing, Communications And Learning

Outcomes:

  • Unified brand voice across touchpoints
  • Boosted digital presence with evergreen content
  • Delivered inclusive training content at scale

Operations And Administrative Setup

Operations And Administrative Setup

Outcomes:

  • Ensured seamless day-to-day operations
  • Supported transition to remote processes
  • Enabled project teams to focus on core delivery

What Made the Model Effective

  • Function-Specific Expertise: Deep experience with platforms such as Zoho, HubSpot, Articulate, and Salesforce enables impact with minimal training from Day 1.
  • Flexible, Remote-Ready Talent: Every consultant demonstrated virtual delivery maturity, including seamless communication, strong documentation, and proficiency on the platform.
  • Cost-Efficient Delivery : By engaging part-time consultants for defined durations, the organisation stayed lean and delivered projects within budget without compromising on expertise.
  • End-to-end project management: From contracts to compliance, account managers managed all operational details to keep the projects on track and running efficiently.

By building bespoke teams across functions, the organisation showed that impact wasn’t tied to office space or permanent staff. It came from knowing who to bring in and when.

To learn how Flexing It can help you build lean, high-impact bespoke teams, visit:

www.flexingit.com

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