Assignment Details
The Wadhwani Foundation is looking to engage with a Transformation Strategy Consultant to assist SMEs in maintaining their solvency during COVID-19, and help them to come out stronger through the crisis
The Transformation Management Consultant should be able to leverage its experience of management and work with implementation teams, provide support to the team members and be involved in project execution with the client. The Consultant will have to work with the Senior Team on the following aspects:
A. Managing Journey of Transformation & Customer Relationship:
1. Diagnosing the problems faced by the client and providing a clear deliverable
outlining the areas for improvement, priorities, impact, roadmap and nature of
intervention needed to solve the problem
2. Helping the client use the Do It Yourself (DIY) tools prepared by the foundation
and/or by outside subject matter experts
3. Help the client identify the right mentor/ coach/ service provider in solving the
problems or accelerating its profitable growth and or surviving through the crisis,
depending on the need and problem statement.
4. Creating a program architecture that will enable the effective coordination and
monitoring of the engagement/ transformation journey of the project
5. Developing the overall project sequencing for the identification and management
of work stream inter dependencies
6. Day to day management of the planning and implementation process with a focus
on coordination, communication, tracking and problem resolution
7. Ensuring of content writing, documentation, supporting materials, and project
plans updated and readily available for senior leaders
8. Managing activity through a weekly Programme Office session in which the
progress vs. plan of all work streams is reviewed
9. Managing sustained relationship with SME Entrepreneur
10. Consultant is expected to manage concurrently upto 8 small businesses
B. Measurement of Impact:
1. Improvement of credit worthiness due to better solvency and stability
2. Achievement of SME goals as stated at the start of the engagement
3. Number of Jobs protected or created due to better solvency and stability
4. Net promoter score
5. Quality of inputs on and development and refinement of the digital tools
The project would require full-time capacity over a duration of 6 months (extendable to 12 months) and will be with SMEs across Pan India.
Skills Required
1. Prior Management consulting experience with SME clients is a must
2. Understanding of the principles of change management and performance
metrics and dialogue
3. Must demonstrate willingness to travel and the ability to meet committed deadlines
4 Proven working experience in Program management, ideally with a PMP certification/ PRINCE II certification would be a plus
5. Good understanding of project management tools like Clarizen, JIRA, Confluence, MS Project, SharePoint,Slack, Trello etc.
6. Process oriented thinking & ability to advise clients on digital tools
7. Excellent client-facing and internal communication skills
8. Strong working knowledge of Microsoft Office, excel modeling skills is critical
9. Experience in across multiple sectors is a plus
Share
2 month(s)
3+ years 
Remote
