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Our client, a leading cloud-based omnichannel retail platform is looking to engage with a Consultant Technical Project Manager to work closely with the CTO and play a dual role in project execution and process excellence. This is a high-impact opportunity to manage and monitor software projects across teams while also driving delivery excellence, Agile coaching, and process improvements. The ideal candidate brings experience in project management within a SaaS or technology-driven environment, a strong understanding of Agile methodologies, and a keen interest in process governance and continuous improvement.
Key responsibilities:
1.Project Management & Delivery Oversight
-Plan and manage multiple concurrent technology projects across multiple teams.
-Collaborate with teams to define project plans, timelines, and resource allocations.
-Track progress using Agile tools (Jira, Confluence) and ensure timely delivery.
-Generate reports and maintain dashboards on project status, risks, and timelines.
-Facilitate daily stand-ups, sprint planning, and retrospectives.
2. Process Definition & Governance
-Design and implement processes for Agile delivery, ticket management, and support workflows.
-Conduct audits, spot checks, and process reviews to ensure compliance.
-Identify delivery bottlenecks and drive continuous improvement.
3. Agile Coaching & Enablement
-Conduct training and workshops on Agile methodologies (Scrum, Kanban).
-Coach teams on ceremonies, estimation techniques, and backlog management.
-Promote Agile mindset and process maturity across the organization.
4. Quality & Compliance
-Align teams to quality frameworks and standardized practices.
-Work with cross-functional teams to ensure audit readiness.
5. Stakeholder Communication
-Serve as the bridge between Engineering, QA, Support, and Product teams
-Regularly update leadership on delivery progress, risks, and process gaps
-Simplify technical progress and status for executive-level reporting
Duration- 3 to 6 months
Capacity- Full time
Location- Gurgaon (Onsite)
Essential Requirements:
• 10+ years of overall experience, with 5+ years of experience in Project Management / PMO / Delivery Excellence roles within technology or SaaS organizations.
• Strong understanding of Agile/Scrum practices and tools like Jira, Confluence.
• Hands-on experience in any technical function (QA, development, testing, or project coordination).
• Ability to lead process governance, including documentation, audits, and stakeholder alignment.
• Excellent communication, analytical thinking, and stakeholder management skills.
• Familiarity with DevOps and CMMI/ISO quality frameworks.
• Self-driven, highly organized, and outcome-focused.
• Team handling experience is must
Desirable Qualifications:
• Certifications such as PMP, CSM, or CMMI-related are a plus.
• Exposure to process maturity models or experience contributing to CMMI audits is preferred
A leading cloud-based omnichannel retail platform that helps businesses manage inventory, sales, accounting, and ecommerce operations in one seamless system.
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