This website uses cookies to ensure you get the best experience on our website. By continuing to use this site, you agree to our cookie  & privacy policy.Accept

checked This is a sample alert

Consultant PMO

  • Full Time
  • On-Site - Mumbai
  • 12 months
  • Project posted on: 26/03/2026
add_new View Project Details

Consultant PMO

  • Service Operations and Delivery
  • Process optimization and transition management
  • Project management support
  • SOP planning

On-Site - Mumbai

Full Time

12 months

 26/03/2026

Assignment Details

Our client, a global FMCG company is looking to engage with a  Consultant PMO. Experienced operations and support professional with strong expertise in technical triage, issue resolution, and process optimization across AMEA markets.

Key responsibilities:-

 

Provide effective first point of contact technical triage support and ensure that technical knowledge is effectively cascaded within the team.

  • Issue Resolution: Independently resolve user questions before escalating. Share solutions/best practices within 48 hours. Request SOP/training updates as needed.
  • Escalation: If unable to resolve, immediately raise a defect case or ask during KU huddles. Track progress and communicate resolution to the user.
  • BU Knowledge Validation: Conduct quarterly training sessions on system functionalities, ensure training effectiveness through conducting post training surveys and gathering feedback/ opportunities for improvement
  • Adoption: Review monthly adoption data and support BU lead in improving/maintaining adoption in line with KPIs

 

Partner with the appropriate team to request, advocate and implement required Change Requests/Defect resolution as appropriate for designated BU to drive continuous improvement.

  • Change Requests: All Key User-submitted Change Requests include clear requirements, business case, and BU Lead approval.
  • Lead and Advocate: Key Users should be actively present and advocate for high business impact defect/change requests during KU huddles/ TA Governance Calls
  • Testers: Key Users participate in UAT (testing) before change is implemented (MTP) to provide their confirmation that the changes are working as expected. KU may also be requested to support testing of defect in some instances.

 

Support in TA controls and compliance

  • Controlled review of exceptions and escalations in regional governance forums.
  • Knowledge of Talent Acquisition AI tools functionality
  • Continuous awareness and learning through ongoing SOP refreshers
  • Adherence to streamlined SOP controls, supported by consistent monitoring and KPI-driven accountability.

Note-

Capacity-Fulltime

Duration- 1 Year

Location-Mumbai/Onsite

Skills Required

Skills required-

 

  • Must have prior experience working across AMEA markets
  • Figuring out the processes necessary to get things done.
  • Knows how to organize people and activities.
  • Understands how to separate and combine tasks into efficient work flows.
  • Regional stakeholder management
  • Knows what to measure and how to measure it.
  • Good Process knowledge, Training Skills, Critical Thinking/problem solving, Communication, Customer Service, Technical know how skills

About the Client

Multinational confectionery, food, holding, beverage and snack food company

Industry

Professional Services - Consulting

Experience Required:

8+ years

Additional Skills:

  • TA Support
  • Change Management
  • HR Operations
  • Stakeholder Management
  • Process Optimization
  • PMO
  • Triage Support
  • SOP Management

No of open positions:

1

Similar Freelance Projects you can apply to

View More Projects btn btn

How it works

  • 1

    Build your
    skill profile

  • 2

    Strengthen it
    with feedback

  • 3

    Determine your
    optimal fee level

  • 4

    Apply for matching
    projects

  • 5

    Get finalized

  • 6

    Stay Engaged

Build your skill prodile

Project
step1
shape_step

Request feedback from prior projects and/or work stints

shape_step

Determine your optimal fee level

  • starFeeBee helps consultants understand how to price their services.
  • starEnter your skill & location to get ranges for what similar professionals have charged on projects.
  • starUnlock more details e.g., best paying sub-skills, ranges by projects durations, by simply adding a benchmark from a orior projects.
graph_step2
shape_step

Apply for matching projects

shape_step

Get finalized!

Project
step5
shape_step

Stay Engaged!

Project
step6
shape_step

More than 3000 clients rely on Flexing It today

Frequently asked questions.

We host both full-time & part-time projects from top clients for 100+ skill categories. We also help connect experts like you with clients for short consultation calls called Flexperts

You just need to create a ‘boutique firm’ account during the registration process. The rest of the application process remains the same.

Our freelancers fee benchmarking tool, FeeBee helps our freelancers and consultants find out what their peers charged for similar projects. Built on 600K+ verified benchmarks, registered users get unlimited access to it.

As a freelancing platform, we do not provide permanent positions or full-time job to our consultant network.

Flexing It will be involved end to end right from contracts to invoicing. Once you are finalized, your payment details are transparently laid out in your contract terms with your client and our team actively liaises with the client finance team to ensure timely payments.

We do not charge any fee or commission from you. Your fee quote will be paid out to you in full as per your project contract.

planGet alerts for new project opportunities.