Flexing It is on a mission to redefine the 'Future of Work' by evangelising the concept of flexible working in organisations, and enabling independent professionals to access quality assignments. Join us in this mission by helping us connect with like minded professional and organisations.
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Key Responsibilities:
1. Strategic Stakeholder Engagement & Satisfaction
• Collaborate with global and regional leaders to align country-level execution with broader strategic goals.
• Serve as a SPOC for the countries, ensuring alignment between regional and local teams
• Drive stakeholder satisfaction by achieving high satisfaction ratings from internal stakeholders.
Design and implement a strategic engagement framework for:
• Customer Success Managers (CSMs): Deliver at least two high-impact engagements (e.g., webinars, enablement sessions) annually.
• Field Service Representatives (FSRs): Partner with service ops leaders to increase CSA tool adoption
• Adoption Leaders: Partner with adoption leaders for the adoption of the Connectivity Form across relevant teams.
2. Performance Communication
• Ensure high-quality, data-informed communication across all performance touchpoints.
3. Business Growth & Portfolio Expansion
• Collaborate with important stakeholders to achieve the business growth
• Measure business impact through structured feedback loops and satisfaction metrics from SPOCs and key stakeholders.
4. Operational Excellence & Continuous Improvement
• Establish and monitor KPIs to track adoption, engagement, and satisfaction across all initiatives.
• Identify performance gaps and lead cross-functional initiatives to drive continuous improvement.
• Leverage analytics and stakeholder feedback to refine engagement strategies and optimize operational outcomes.
5. Leadership, Governance & Global Alignment
Conduct performance review meetings on a monthly, bi-monthly, and quarterly basis to:
Review KPIs and performance metrics.
Address operational challenges and pain points.
Align local execution with strategic business goals.
Collaborate with the Global Performance Leader to:
Prepare and present performance updates for global review meetings.
Ensure consistency in reporting, insights, and strategic alignment across regions.
A leading global specialist in energy management and automation
Electronic Equipment & Accessories
2+ years
1
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More than 3000 clients rely on Flexing It today
We host both full-time & part-time projects from top clients for 100+ skill categories. We also help connect experts like you with clients for short consultation calls called Flexperts
You just need to create a ‘boutique firm’ account during the registration process. The rest of the application process remains the same.
Our freelancers fee benchmarking tool, FeeBee helps our freelancers and consultants find out what their peers charged for similar projects. Built on 600K+ verified benchmarks, registered users get unlimited access to it.
As a freelancing platform, we do not provide permanent positions or full-time job to our consultant network.
Flexing It will be involved end to end right from contracts to invoicing. Once you are finalized, your payment details are transparently laid out in your contract terms with your client and our team actively liaises with the client finance team to ensure timely payments.
We do not charge any fee or commission from you. Your fee quote will be paid out to you in full as per your project contract.
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