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Consultant : IT TSA Assessment

  • Full Time
  •  Remote - Mumbai / Navi Mumbai
  • less than 1 months
  • Project posted on: 3/07/2025
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Info_fill This is a project-based opportunity, not a permanent position. Flexing It® is focused on short-term projects, consulting assignments, expert and advisory roles, and part-time engagements. We are not a platform to access permanent/regular jobs.

Consultant : IT TSA Assessment

  • Information Technology
  • Business Analysis
  • Hardware and Network administration
  • Information Security

Remote - Mumbai / Navi Mumbai, Delhi / NCR, Kolkata, Chennai, Bengaluru, Bengaluru, Pune, Hyderabad

Full Time

less than 1 months

 3/07/2025

Assignment Details

Our client, a leading consulting company, is looking for an independent consultant who can deliver the following responsibilities :

 

  • Provide expert-level technical support and consulting to clients for hardware, software, and network-related issues.
  • Analyze, diagnose, and resolve complex IT problems while ensuring minimal business disruption.
  • Guide users and internal teams on best practices, software usage, and system maintenance.
  • Support IT infrastructure setup, including configuration of devices, networks, and security protocols.
  • Document issue resolutions, create user guides, and contribute to knowledge base development.
  • Collaborate with cross-functional teams and escalate unresolved issues to specialized teams or vendors.

Skills Required

Technical Skills :

Operating Systems: Windows, macOS, Linux (basic troubleshooting)

Hardware Troubleshooting: Desktops, laptops, printers, scanners

Software Support: Microsoft Office 365, common enterprise applications

Networking Basics: IP addressing, DNS, DHCP, Wi-Fi troubleshooting

Active Directory: Password resets, user account management

Remote Support Tools: TeamViewer, AnyDesk, Remote Desktop, etc.

Ticketing Systems: ServiceNow, Jira, Freshdesk, or similar

Installation & Configuration: Software, OS patches, security updates

 

Soft Skills : 

Problem-solving ability and logical thinking

Strong communication skills – verbal and written

Customer service orientation and patience

Attention to detail and documentation

Time management and ability to handle multiple tickets

Team collaboration and willingness to escalate when needed

About the Client

A global professional services firm

Industry

IT Services & Consulting

Minimum Experience:

5+ years

Additional Skills:

  • IT Assessment
  • Technical Support Analyst

No of open positions:

1

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