Course Leader - Operations

Skill Function

Service Operations & Delivery

Project management support

Location

Remote - Mumbai / Navi Mumbai

Capacity

8-10 Hrs/Week

Duration

less than 1 months

Project posted on

28/10/2022

Assignment Details

Our client, upGrad is looking to engage with a Consultant with experience in the field of operations.

Key responsibilities:
- Plan Course Instructions.
- Conduct Live Sessions.
- Conduct Doubt Solving Sessions.
- Conduct 1:1 Calls for doubt-solving.

The capacity requirement will be around 4 to 5 hours for the preparation and planning for the final 1.5 hours requires additional 4-5 hours of work.

Skills Required

- 8 - 10 years of work experience in Operations
- MBA from Global Top Tier university
- Prior experience conducting webinars / live lectures is a plus
- Awards / Industry Recognition is a plus

About the Client

India's largest online higher education company

Industry

Professional Services - Consulting

Minimum Experience:

10+ years

Additional Skills:

operations
customer engagement
customer experience
key account management
project management

No of open positions:

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