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The Learning Consultant – Admin is responsible for supporting the end‑to‑end operations. The role ensures seamless execution of learning programs, efficient administration of learning systems, and high-quality learner experience. This position collaborates closely with HR business partners, capability leads, external training vendors, and employees across levels to drive a culture of continuous learning.
Key Responsibilities
1. Learning Program Administration
Coordinate scheduling, logistics, and communication for classroom, virtual, and blended learning programs.
Manage participant nominations, registrations, and attendance tracking.
Ensure training material readiness—presentations, guides, pre-reads, and post-program resources.
2. Learning Management System (LMS) Operations
Maintain accuracy of course catalogs, curricula, user data, and completion records.
Publish courses, assign learning paths, and troubleshoot LMS queries.
Generate and share dashboards: learner progress, compliance training status, and program effectiveness metrics.
3. Vendor & Stakeholder Management
Liaise with external facilitators, content providers, and training venues for smooth program delivery.
Process vendor onboarding, purchase orders, and invoice settlements in consultation with procurement and finance teams.
Partner with capability managers to support the rollout of enterprise-wide learning initiatives.
4. Reporting & Compliance
Prepare monthly and quarterly learning MIS, including participation numbers, cost summaries, and audit requirements.
Ensure learning operations meet internal compliance guidelines and data privacy standards.
5. Employee Experience & Communication
Create and manage communication campaigns for new learning programs, mandatory trainings, and capability academies.
Respond to employee queries related to course enrollment, learning paths, and certification.
6. Continuous Improvement
Identify opportunities to simplify processes, automate admin tasks, and improve learning workflows.
Support pilots of new digital tools, learning platforms, and innovation projects.
Must‑Have
Bachelor’s degree in HR, Business Administration, or related field.
2–5 years of experience in learning administration, HR operations, or talent development roles.
Strong working knowledge of LMS platforms (e.g., SuccessFactors, Cornerstone).
Proficiency in MS Excel, PowerPoint, and data reporting.
Good-to-Have
Exposure to FMCG or large multinational environments.
Certification in L&D, HR operations, or digital learning tools.
Understanding of adult learning principles and instructional design basics.
A leading FMCG organisation
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