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Our client, a leading global FMCG organization, is looking to engage with a Customer Operations Data Analyst.
Key Responsibilities:
1-Handle, structure, and maintain large and complex datasets with high accuracy and attention to detail.
2-Perform advanced data analysis using Excel, including formulas, pivot tables, VLOOKUP/XLOOKUP, and MIS reporting.
3-Upload, manage, and track promotional data across systems and internal dashboards.
4-Work on complex data sheets to ensure data consistency, integrity, and timely updates.
5-Prepare and maintain regular operational reports for customer operations and business teams.
6-Support data cleaning, validation, and reconciliation activities.
7-Collaborate with internal stakeholders to understand data requirements and resolve discrepancies.
8-Learn and efficiently use internal tools such as HUL data platforms (e.g., ATLAN).
9-Ensure adherence to data processes, documentation standards, and reporting timelines.
10-Provide ad-hoc data support for business and customer operations teams as required.
1-Advanced MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, HLOOKUP, IF formulas, Power Query)
2-Strong data handling and data structuring skills
3-Experience working with large and complex datasets
4-MIS reporting and dashboard preparation
5-Data cleaning, validation, and reconciliation
6-High attention to detail and accuracy
7-Ability to understand and manage complex data workflows
8-Quick learner, adaptable to new tools (e.g., ATLAN / HUL data tools)
9-Good analytical and problem-solving skills
10-Average to good communication and stakeholder coordination
11-Time management and ability to meet tight deadlines
12-Comfortable working in onsite/WFO environment
A leading FMCG organisation
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2+ years
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