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Project Details

Consultant - Process Excellence & Business Process Management

An Indian general insurance company

 Mumbai / Navi Mumbai, Delhi / NCR, Kolkata, Chennai, Bangalore, Pune, Hyderabad

Posted on:  20/04/2022

Cinque Terre

Starts on:  22/04/2022

BROAD CATEGORY

Strategy and Business Development

SUB CATEGORY

Strategy development, Business planning processes, Program Management Support (PMO),

INDUSTRY

Banks

Company Details

An Indian general insurance company

Assignment Details

Our client, a Leading Insurance Firm from India is looking to engage with a consultant to help with Business process management and change management for operational processes such as New business/ Underwriting / buy online/ policy servicing / customer complaints/ Work flow / Ops Risk Management.
The resource would be a part of the PEX team driving “Business Process Management” Framework across organization. Creating Online SOP workflows, Change Management, Process Roll out and SOP management

Key Project Deliverables -

- Creation of version-controlled SOP repository
- Creation of online workflow for Process Change Management right from raising the request to completion of the change (inclusive of approvals
- Creation of Version change management tracker
- Launch formal Process Roll Out communication in standard template

Skills Required

- 5~10 years’ experience in the field of Life Insurance/BFSI Operations
- Graduate / Postgraduate (MBA) with a understanding of insurance/BFSI processes
- Hands on experience in creating process flows and Value stream Maps, documenting SOPs
- Hands on experience in creating SOP repositories on portals such as SharePoint, BPM etc
- Excellent writing skills
- Stakeholder management
- Good interpersonal skills

Assignment Duration

6 month(s)

Capacity Required

20+ Hrs/Week

No. of Positions

1

Nature of Work

Remote

Profile Requirements

Experience: 8+ years

Qualification : Graduate

fleXpertise required

Change Management CommunicationsChange ManagementBusiness PlanningProgram ManagementSOP DevelopmentProcess ExcellenceBusiness & Financial ProjectionsBusiness Intelligence Business Process ExcellenceCapex BudgetingDigital StrategiesDigital transformationResource PlanningProcess Management

ESTIMATED BUDGET (Total Budget)

-

 

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