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Consultant - Customer Insights

  • Full Time
  •  On-Site - Delhi / NCR
  • less than 1 months
  • Project posted on: 4/11/2022

Consultant - Customer Insights

  • Marketing
  • Insights/Market research
  • Analytics/CRM
  • Customer Loyalty & Retention

On-Site - Delhi / NCR

Full Time

less than 1 months


Assignment Details

Our Client is an American multinational manufacturer of confectionery, pet food, and other food products and are looking to onboard a consumer insights consultant who can give insights in the Buying Behaviour of Affluent Consumers.

Research Background :-

There are 200,000 affluent households in India in top 10 cities which have annual income more than $100,000. 78000 of these households have $1M net worth. The client is launching a premium imported range in India to cater to these rich households who are not price conscious and are actively looking to purchase.

Research Objective :-
1. Which all imported categories do they buy from our range – chocolate, protien
bars, confectionary, mints, pasta sauces, shakes.
2. How frequently do they purchase.
3. Is the purchase planned or unplanned.
4. What are the buying occasions- gifting, self consumption, sharing.
5. Where do they purchase products from – neighbourhood stores, malls, online ,
airport travel.
6. Who makes the physical purchase- themselves, house help.

Actions to be taken :-
1. Categories beyond chocolate from consideration
2. Identity the right marketing mix basis who make purchase
3. Which are the right channels of sales? D-com, Travel, MT, TT. Planning will be
done according to the channel potential
4. What would be right format basis buying occasions and preferred sizes

Skills Required

-Strong business analysis and analytics acumen;

-Fluency in pulling and summarizing datasets

-Excellent communication and presentation skills;

-Ability to work independently without supervision;

About the Client

An American multinational manufacturer of confectionery, pet food, and other food products.


Personal & Household Goods

Minimum Experience:

4+ years

Additional Skills:

  • Market Sizing
  • Analytics
  • Research
  • Customer Retention
  • Consumer research
  • Market Research

No of open positions:


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