Project Details

Customer Retention and Engagement Specialists

A leading wellness and fitness services firm

 Delhi / NCR, Kolkata, Chennai, Bangalore, Pune, Ahmedabad , Allahabad

Posted on:  29/07/2023

Cinque Terre

Starts on:  28/08/2023




Social media marketing (SMM), Customer Loyalty & Retention,


Professional Services - Consulting

Company Details

A leading wellness and fitness services firm

Assignment Details

Our client a leading Wellness and Fitness services firm is looking to engage with a Consultant. Their current fitness mobile app is below the first quartile of customer retention in comparison to peer apps. We are looking to engage consultants who can help us improve to the top quartile. Retention is calculated as Engagement after Day 1, Day 7 and Day 28. We use google firebase in backend coupled with mail chimp and one signal.

Duration: 2 months
Capacity: 8-10 hours per week
Location: Remote

Skills Required

-Experience with →Email Marketing, Push Notification, In-App Messaging
- 3 to 5 years of relevant experience.
- Understands Customer Retention, focused on bringing back customers to the app and retaining the existing ones.
- Has worked with developers in the past and with exp on Digital marketing and campaigns and social media marketing

Assignment Duration

3 month(s)

Capacity Required

8-10 Hrs/Week

No. of Positions


Nature of Work


Profile Requirements

Experience: 3+ years

Qualification : Post Graduate or Higher

fleXpertise required

Analytics Google Analytics Marketing CommunicationsCustomer Retention Content Marketing Customer RetentionDigital Marketing Content DevelopmentSocial Media Management Email MarketingChannel Marketing Customer ManagementChannel Strategy Market Research Customer EngagementNew product development


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