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Customer Retention and Engagement Specialists

  • 8-10 Hrs/Week
  •  Remote - Delhi / NCR
  • 3 months
  • Project posted on: 29/07/2023

Customer Retention and Engagement Specialists

  • Marketing
  • Social media marketing (SMM)
  • Customer Loyalty & Retention

Remote - Delhi / NCR, Kolkata, Chennai, Bangalore, Pune, Ahmedabad , Allahabad

8-10 Hrs/Week

3 months

 29/07/2023

Assignment Details

Our client a leading Wellness and Fitness services firm is looking to engage with a Consultant. Their current fitness mobile app is below the first quartile of customer retention in comparison to peer apps. We are looking to engage consultants who can help us improve to the top quartile. Retention is calculated as Engagement after Day 1, Day 7 and Day 28. We use google firebase in backend coupled with mail chimp and one signal.

Duration: 2 months
Capacity: 8-10 hours per week
Location: Remote

Skills Required

-Experience with →Email Marketing, Push Notification, In-App Messaging
- 3 to 5 years of relevant experience.
- Understands Customer Retention, focused on bringing back customers to the app and retaining the existing ones.
- Has worked with developers in the past and with exp on Digital marketing and campaigns and social media marketing

About the Client

A leading wellness and fitness services firm

Industry

Professional Services - Consulting

Minimum Experience:

3+ years

Additional Skills:

  • Google Analytics
  • Analytics
  • Channel Marketing
  • Email Marketing
  • Customer Engagement
  • Marketing Communications
  • Channel Strategy
  • Customer Management
  • Content Marketing
  • Customer Retention
  • Digital Marketing
  • New product development
  • Social Media Management
  • Market Research
  • Content Development
  • Customer Retention

No of open positions:

1

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