This website uses cookies to ensure you get the best experience on our website. By continuing to use this site, you agree to our cookie  & privacy policy.Accept

checked This is a sample alert

Customer Retention and Engagement Specialists

  • 8-10 Hrs/Week
  •  Remote - Delhi / NCR
  • 3 months
  • Project posted on: 29/07/2023

Customer Retention and Engagement Specialists

  • Marketing
  • Social media marketing (SMM)
  • Customer Loyalty & Retention

Remote - Delhi / NCR, Kolkata, Chennai, Bangalore, Pune, Ahmedabad , Allahabad

8-10 Hrs/Week

3 months


Assignment Details

Our client a leading Wellness and Fitness services firm is looking to engage with a Consultant. Their current fitness mobile app is below the first quartile of customer retention in comparison to peer apps. We are looking to engage consultants who can help us improve to the top quartile. Retention is calculated as Engagement after Day 1, Day 7 and Day 28. We use google firebase in backend coupled with mail chimp and one signal.

Duration: 2 months
Capacity: 8-10 hours per week
Location: Remote

Skills Required

-Experience with →Email Marketing, Push Notification, In-App Messaging
- 3 to 5 years of relevant experience.
- Understands Customer Retention, focused on bringing back customers to the app and retaining the existing ones.
- Has worked with developers in the past and with exp on Digital marketing and campaigns and social media marketing

About the Client

A leading wellness and fitness services firm


Professional Services - Consulting

Minimum Experience:

3+ years

Additional Skills:

  • Google Analytics
  • Analytics
  • Channel Marketing
  • Email Marketing
  • Customer Engagement
  • Marketing Communications
  • Channel Strategy
  • Customer Management
  • Content Marketing
  • Customer Retention
  • Digital Marketing
  • New product development
  • Social Media Management
  • Market Research
  • Content Development
  • Customer Retention

No of open positions:


How it works

  • 1

    Build your
    skill profile

  • 2

    Strengthen it
    with feedback

  • 3

    Determine your
    optimal fee level

  • 4

    Apply for matching

  • 5

    Get finalized

  • 6

    Stay Engaged

Build your skill prodile


Request feedback from prior projects and/or work stints


Determine your optimal fee level

  • starFeeBee helps consultants understand how to price their services.
  • starEnter your skill & location to get ranges for what similar professionals have charged on projects.
  • starUnlock more details e.g., best paying sub-skills, ranges by projects durations, by simply adding a benchmark from a orior projects.

Apply for matching projects


Get finalized!


Stay Engaged!


Similar Freelance Projects you can apply to.

View More Projects btn btn

More than 3000 clients rely on Flexing It today

Frequently asked questions.

We host both full-time & part-time projects from top clients for 100+ skill categories. We also help connect experts like you with clients for short consultation calls called Flexperts

You just need to create a ‘boutique firm’ account during the registration process. The rest of the application process remains the same.

Our freelancers fee benchmarking tool, FeeBee helps our freelancers and consultants find out what their peers charged for similar projects. Built on 600K+ verified benchmarks, registered users get unlimited access to it.

As a freelancing platform, we do not provide permanent positions or full-time job to our consultant network.

Flexing It will be involved end to end right from contracts to invoicing. Once you are finalized, your payment details are transparently laid out in your contract terms with your client and our team actively liaises with the client finance team to ensure timely payments.

We do not charge any fee or commission from you. Your fee quote will be paid out to you in full as per your project contract.