Flexing It is on a mission to redefine the 'Future of Work' by evangelising the concept of flexible working in organisations, and enabling independent professionals to access quality assignments. Join us in this mission by helping us connect with like minded professional and organisations.
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Our client, a leading learning & skilling venture, is looking for independent consultants in the Customer Success- Process Specialist function who can help them deliver the following responsibilities :
- Develop an onboarding playbook for customers at scale.
- Develop and manage client portfolios.
- Understand how products implement and roll out processes across company
- Analyze customer data to improve customer experience.
- Improve onboarding processes.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Exposure in c and Customer Success a must
- Someone who has got more than 5 years of experience in this role.
- Experience in communications, account management, or customer success.
- Strong verbal and written communication, strategic planning, and project management skills.
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IT Services & Consulting
8+ years
1
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1 month(s)
15+ years
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Professional Services - Consulting
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FMCG
6 month(s)
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6 month(s)
4+ years
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Professional Services - Consulting
12 month(s)
7+ years
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Professional Services - Consulting
6 month(s)
1+ years
On-Site
Professional Services - Consulting
6 month(s)
8+ years
Hybrid
More than 3000 clients rely on Flexing It today
We host both full-time & part-time projects from top clients for 100+ skill categories. We also help connect experts like you with clients for short consultation calls called Flexperts
You just need to create a ‘boutique firm’ account during the registration process. The rest of the application process remains the same.
Our freelancers fee benchmarking tool, FeeBee helps our freelancers and consultants find out what their peers charged for similar projects. Built on 600K+ verified benchmarks, registered users get unlimited access to it.
As a freelancing platform, we do not provide permanent positions or full-time job to our consultant network.
Flexing It will be involved end to end right from contracts to invoicing. Once you are finalized, your payment details are transparently laid out in your contract terms with your client and our team actively liaises with the client finance team to ensure timely payments.
We do not charge any fee or commission from you. Your fee quote will be paid out to you in full as per your project contract.
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