Company Details

A leading professional services firm

Assignment Details

We are looking for an experienced Program/Product Director (L&D) to lead a global transformation initiative to reskill our global workforce of 85,000+ and build our Transformational Program Management capability. The Consultant would work with cross-functional teams to design, build and roll-out product that deliver the company’s vision and strategy. Design workflows that combine not just process but automation, user interfaces, role and skill change.

Responsibilities

1. Develop the product strategy including vision and building the business case
2. Gain a deep understanding of customer experience, identify and fill product gaps
and generate new ideas that improve customer experience on learning
3. Conduct qualitative research to determine product needs
4. Create buy-in for the product vision and translate product strategy into detailed
requirements and prototypes
5. Build and develop a team of high output Product owners and analysts
6. Hire, coach and mentor your team while rolling-up your sleeves to contribute in
high impact product requirements
7. Scope and prioritize activities based on customer impact
8. Work closely with IT and project teams to deliver on all project pillars on time
9. Evaluate promotional plans to ensure that they are consistent with strategy and
that the message is effectively conveyed

Skills Required

1) Prior experience in strategy execution, business transformation, consulting or digital transformation
2) Experienced leader with a track record of delivering data & technology-driven transformation, specializing in User & Operator Experience Design
2) At least 10 years as a Product Owner having Transformational Program Management experience
3) Should know how to use systems like HelpMate / o365 / Azure / Power BI etc.
4) Good communication skills