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We are an e-learning platform for freelancers and are looking for an expert to help us on the topic - "How to Provide Outstanding Service". The main idea of the lesson is to learn the different aspects of customer service excellence and how it is evolving.
This would involve:
1. Kick off meeting with the team to understand requirements and align on tasks
2. Material building and Lesson Plan meetings
3. Final Delivery through video lessons - In case you want to only support in content creation and not delivery, that can be aligned on as well.
Overall, the client is looking at about 10 hours of total engagement; and the individual will be required to work remotely.
Skills:
1. In-depth knowledge about customer service practices; should be able to include a few case studies
2. Good interpersonal and communication skills
3. Experience with delivering trainings / content creation
A leading online e-learning platform for freelancers
Personal & Household Goods
10+ years
1
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Personal & Household Goods
Ecommerce/Online Retail
BPO & KPO Services
Transport Infrastructure
Ecommerce/Online Retail
More than 3000 clients rely on Flexing It today
We host both full-time & part-time projects from top clients for 100+ skill categories. We also help connect experts like you with clients for short consultation calls called Flexperts
You just need to create a ‘boutique firm’ account during the registration process. The rest of the application process remains the same.
Our freelancers fee benchmarking tool, FeeBee helps our freelancers and consultants find out what their peers charged for similar projects. Built on 600K+ verified benchmarks, registered users get unlimited access to it.
As a freelancing platform, we do not provide permanent positions or full-time job to our consultant network.
Flexing It will be involved end to end right from contracts to invoicing. Once you are finalized, your payment details are transparently laid out in your contract terms with your client and our team actively liaises with the client finance team to ensure timely payments.
We do not charge any fee or commission from you. Your fee quote will be paid out to you in full as per your project contract.