Project Details

Consultant to support designing of Loyalty Program

A leading International Investment Fund

 Mumbai / Navi Mumbai, Delhi / NCR, Kolkata, Chennai, Bangalore, Pune, Hyderabad

Posted on:  27/07/2022

Cinque Terre

Starts on:  3/08/2022




Analytics/CRM, Customer Loyalty & Retention,


IT Services & Consulting

Company Details

A leading International Investment Fund

Assignment Details

Our client is a leading International Investment Firm and they are looking to engage with a consultant who can help them conceptualise the product and the software for the loyalty program.

Key Responsibilities :-
- To manage and develop loyalty programs for the different market segments based on their value segmentation.
- Understand issuers and merchants business needs related to loyalty solutions.
- Work closely with the customer touch points managers (call center, sales managers, etc) to develop processes related to the loyalty programs.
- Supervise and co-ordinate with the loyalty program account managers any marketing initiatives that will enhance customer experience with our loyalty program
- Aware of global loyalty programmes within the industry.

Skills Required

- Should have hands on experience in developing loyalty programs
- Strong analytical and organisational skills, ability to work in a team.
- Excellent interpersonal and cross cultural communication skills.
- Excellent networking and stakeholder management skills, and a good network of contacts with key stakeholders.

Assignment Duration

1 month(s)

Capacity Required

20+ Hrs/Week

No. of Positions


Nature of Work


Profile Requirements

Experience: 8+ years

Qualification : Graduate

fleXpertise required

ConsultingLoyalty ProgramCustomer EngagementCustomer RetentionCRM (Customer relationship management) systemsAnalytics


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