A leading International Investment Fund
Mumbai / Navi Mumbai, Delhi / NCR, Kolkata, Chennai, Bangalore, Pune, Hyderabad
Posted on: 27/07/2022
Starts on: 3/08/2022
Marketing
Analytics/CRM, Customer Loyalty & Retention,
IT Services & Consulting
A leading International Investment Fund
Our client is a leading International Investment Firm and they are looking to engage with a consultant who can help them conceptualise the product and the software for the loyalty program.
Key Responsibilities :-
- To manage and develop loyalty programs for the different market segments based on their value segmentation.
- Understand issuers and merchants business needs related to loyalty solutions.
- Work closely with the customer touch points managers (call center, sales managers, etc) to develop processes related to the loyalty programs.
- Supervise and co-ordinate with the loyalty program account managers any marketing initiatives that will enhance customer experience with our loyalty program
- Aware of global loyalty programmes within the industry.
- Should have hands on experience in developing loyalty programs
- Strong analytical and organisational skills, ability to work in a team.
- Excellent interpersonal and cross cultural communication skills.
- Excellent networking and stakeholder management skills, and a good network of contacts with key stakeholders.
1 month(s)
20+ Hrs/Week
1
Remote
Experience: 8+ years
Qualification : Graduate
ConsultingLoyalty ProgramCustomer EngagementCustomer RetentionCRM (Customer relationship management) systemsAnalytics
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