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Project Details

Customer Support Consultant (B2B Digital Platform)

A leading Indian conglomerate

 Mumbai / Navi Mumbai

Posted on:  22/02/2023

Cinque Terre

Starts on:  1/03/2023

BROAD CATEGORY

Service Operations & Delivery

SUB CATEGORY

Frontline customer engagement, Delivery Lead, Key account management, Customer experience,

INDUSTRY

NBFC/MFI

Company Details

.

Assignment Details

Our client, a leading India conglomerate, is looking for independent consultants who can deliver the following responsibilities :

- Coordination between Call centre and Business & Product Team
- Follow up on digital loan cases assigned to manual trey with the concerned team for closure

Skills Required

- Good Communication in English and Hindi
- Basic Excel
- Ability to use CRM for data upload/ download post basic training

Assignment Duration

3 month(s)

Capacity Required

Full Time

No. of Positions

2

Nature of Work

Both (On-site & Remote)

Profile Requirements

Experience: 1+ years

Qualification : Graduate

fleXpertise required

customer supportdigitalcoordination

ESTIMATED BUDGET (Total Budget)

-

 

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