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Consultant- Operations & Client Support

  • Full Time
  •  On-Site - Delhi / NCR
  • 12 months
  • Project posted on: 13/07/2020

Consultant- Operations & Client Support

  • Human Resources
  • Talent Acquisition
  • HR Operations (incl policies)
  • Manpower planning and Budgeting

On-Site - Delhi / NCR

Full Time

12 months

 13/07/2020

Assignment Details

We are looking for Operations & Client support consultant with key responsibilities as listed below:

1. Managing client accounts entailing:
- understanding requirement of organisations either through phone or email and then posting the same on the platform
- running a thorough database search to identify the right consultant for the role- this might also involve doing the search on other platforms as well
- conducting an initial screening / shortlisting of the applications by making detailed calls to the consultants to gauge their interest and fitment
- coordinating interviews and discussion with the client of the shortlisted consultants
- supporting and managing all activities post finalisation of the consultant
- staying in constant touch with the client for query resolution and any support required

2. Supporting and working on any additional research or business development work as may be assigned from time to time

3. Thinking through and initiating discussions for strategic partnerships e.g., with industry associations, universities

4. Managing his/her BD pipeline - tracking communications, success rates, etc.

Due to the current COVID situation it will be work from home but once things improve it will be based out of our office in Delhi.

Skills Required

• Self-starter with solid analytical and problem-solving skills
• Proficient with MS Excel and Power Point
• 2+ years of work experience in Talent Acquisition, Operations and Client Support
• Strong communication and inter-personal skill
• Personal and professional integrity

About the Client

A High Growth B2B Startup

Industry

Internet Services

Minimum Experience:

2+ years

Additional Skills:

  • operations
  • talent acquisition
  • customer support
  • hiring
  • recruitment
  • client servicing

No of open positions:

1

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