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Consultant - Customer Activation and Engagement

  • Full Time
  •  Hybrid - Mumbai / Navi Mumbai
  • 8 months
  • Project posted on: 5/08/2021

Consultant - Customer Activation and Engagement

  • Information Technology
  • Business Analysis
  • Product Management
  • Data Science

Hybrid - Mumbai / Navi Mumbai, Delhi / NCR, Kolkata, Chennai, Bangalore, Pune, Hyderabad

Full Time

8 months

 5/08/2021

Assignment Details

Our client is a global management consulting firm and are looking to engage with a Trading expert with experience across Customer activation and engagement.

Key Responsibilities :-

- Help structure a strong customer acquisition approach for the product, with a focus on Digital Channels.
- Understand what competitors - including investing startups, are doing to acquire and retain customers and identify what would work in the client context.
- Understand customer behaviour , how they are engaging with the product, drop-offs etc.
- Identify improvements in the product and UX to improve customer experience.
- Implement additional ideas to build greater engagement and loyalty amongst existing customers.

Skills Required

- Excellent interpersonal and engagement skills, with an ability to collaborate with departments across the business to agree and achieve trading outcomes.
- Strong analytical skills and a natural affinity for numbers is key.
- Excellent communication skills, both verbal and written

About the Client

A global management consulting firm

Industry

Financial & Investment

Minimum Experience:

8+ years

Additional Skills:

  • Customer Engagement
  • Business Analytics(R+SAS)
  • Customer Activation

No of open positions:

1

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