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Project Details

Consultant - Customer Activation and Engagement

A global management consulting firm

 Mumbai / Navi Mumbai, Delhi / NCR, Kolkata, Chennai, Bangalore, Pune, Hyderabad

Posted on:  5/08/2021

Cinque Terre

Starts on:  12/08/2021

BROAD CATEGORY

Information Technology

SUB CATEGORY

Business Analysis, Product Management, Data Science,

INDUSTRY

Investment products and services

Company Details

A global management consulting firm

Assignment Details

Our client is a global management consulting firm and are looking to engage with a Trading expert with experience across Customer activation and engagement.

Key Responsibilities :-

- Help structure a strong customer acquisition approach for the product, with a focus on Digital Channels.
- Understand what competitors - including investing startups, are doing to acquire and retain customers and identify what would work in the client context.
- Understand customer behaviour , how they are engaging with the product, drop-offs etc.
- Identify improvements in the product and UX to improve customer experience.
- Implement additional ideas to build greater engagement and loyalty amongst existing customers.

Skills Required

- Excellent interpersonal and engagement skills, with an ability to collaborate with departments across the business to agree and achieve trading outcomes.
- Strong analytical skills and a natural affinity for numbers is key.
- Excellent communication skills, both verbal and written

Assignment Duration

8 month(s)

Capacity Required

Full Time

No. of Positions

1

Nature of Work

Both (On-site & Remote)

Profile Requirements

Experience: 8+ years

Qualification : Graduate

fleXpertise required

Business Analytics(R+SAS)Customer EngagementCustomer Activation

ESTIMATED BUDGET

-

 

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