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Consultant- Workforce Management

  • Full Time
  •  On-Site - Surat
  • 8 months
  • Project posted on: 16/11/2022

Consultant- Workforce Management

  • Human Resources
  • Learning & Development (incl Training)
  • Performance Reviews and Talent Management
  • Leadership Development

On-Site - Surat

Full Time

8 months


Assignment Details

Our client, a leading global Management Consulting firm is looking to engage with a Consultant with expertise in Workforce Management.

Key Responsibilities:
- Identification of key impact areas for the platform e.g.,which KPIs can be improved (business case).
- Benchmarks for these KPIs from similar firms.
- Identification of key platform capabilities based on client context and best practices.
- Understanding of as-is process at client site and identification of improvement areas based on best practices.
- Changes required to drive value through the platform - people, process and tech.
- Identifying key functional requirements for platform and monitoring of important stage gates from design to build.
- Help drive continuous improvement to increase productivity, accuracy, and improve case management staffing levels.
- Execute on budget forecasts and owns the development and implementation of staffing and metric models, reporting and analysis.
- Help drive continuous improvement to increase productivity, accuracy, and improve case management staffing levels.

Skills Required

- Bachelor's or Graduate's Degree in business, Human Resources or business administration.
- A minimum of 9-10 years’ of relevant experience in implementing Workforce planning tools.
- Negotiation abilities and time management skills.
- A confident, natural leader and problem solver with demonstrated critical thinking and collaboration skills.
- Advanced understanding of business process analysis.
- Strong command of English language and good communication skills.
- Comfortable with Agile practices.

About the Client



Professional Services - Consulting

Minimum Experience:

10+ years

Additional Skills:

  • Learning & Development (L&D) strategy
  • Human Resource
  • Operation
  • Manpower Planning
  • HR Operations
  • Workforce optimization
  • Workforce management
  • Learning analytics
  • work force planning

No of open positions:


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