Flexing It is on a mission to redefine the 'Future of Work' by evangelising the concept of flexible working in organisations, and enabling independent professionals to access quality assignments. Join us in this mission by helping us connect with like minded professional and organisations.
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This is a project-based opportunity, not a permanent position. Flexing It® is focused on short-term projects, consulting assignments, expert and advisory roles, and part-time engagements.
We are not a platform to access permanent/regular jobs.
Our client, a leading finance company, is looking for independent consultants who can deliver the following responsibilities :
1. The incumbent will be a part of CX team & work closely & support the team in the re-vamping customer journey client's business
2. Be involved in secondary research
3. Identify customer needs, respond to customer queries
4. Collaborate with internal departments to optimize customer services and brand awareness
5. Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
6. Analyzing customer feedback on product ranges and new releases, as well as preparing reports
We require candidates with maximum 8-10 years of experience.
1. CJM & its tools
2. Market research
3. Customer Experience
4. Presentation skills
5. Creative & lateral thinking
6. Preferable from the Insurance industry.
7. Experience in management consulting / market research or customer-centricity roles with strong working knowledge of CJM
A financial services company
Insurance
8+ years
1
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More than 3000 clients rely on Flexing It today
We host both full-time & part-time projects from top clients for 100+ skill categories. We also help connect experts like you with clients for short consultation calls called Flexperts
You just need to create a ‘boutique firm’ account during the registration process. The rest of the application process remains the same.
Our freelancers fee benchmarking tool, FeeBee helps our freelancers and consultants find out what their peers charged for similar projects. Built on 600K+ verified benchmarks, registered users get unlimited access to it.
As a freelancing platform, we do not provide permanent positions or full-time job to our consultant network.
Flexing It will be involved end to end right from contracts to invoicing. Once you are finalized, your payment details are transparently laid out in your contract terms with your client and our team actively liaises with the client finance team to ensure timely payments.
We do not charge any fee or commission from you. Your fee quote will be paid out to you in full as per your project contract.
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