Project Details

Consultant - Business Data Analyst

A Customer Loyalty and Monetization company

 Delhi / NCR

Posted on:  14/08/2023

Cinque Terre

Starts on:  28/08/2023


Strategy and Business Development


Business planning processes, Valuations & business modelling, Data analytics,


Professional Services - Consulting

Company Details

Help monetize customers profitably by delivering enhanced value to customers & businesses. Designed, developed and scaled 100+ loyalty programs of significance across 80+ countries.

Assignment Details

Our Client, a customer loyalty and monetization company is looking for a Business Data Analyst with a focus on customer loyalty and experience. Possesses a strong background in data-driven analysis, process improvement, and strategy development. Demonstrates excellent interpersonal and communication skills to work effectively with cross-functional teams, stakeholders, and clients. Expertise in identifying trends and opportunities to enhance customer satisfaction and loyalty, ultimately contributing to increased revenue and long-term business growth.
Key Responsibilities:
• Conduct comprehensive data analysis to identify trends, patterns, and opportunities for enhancing customer loyalty and satisfaction.
• Develop and implement targeted loyalty programs, resulting in increased customer retention and revenue growth.
• Collaborate with cross-functional teams to ensure the successful execution of loyalty initiatives and strategies.
• Identify and recommend process improvements to optimize customer experience and loyalty.
• Manage relationships with internal and external stakeholders, ensuring alignment of expectations and goals.
• Communicate insights and recommendations to senior management, contributing to data-driven decision-making.

Skills Required

• Data analysis tools: SQL, Excel, Power BI, Tableau
• Process improvement methodologies: Lean, Six Sigma
• Customer experience management
• Loyalty program development
• Cross-functional collaboration
• Stakeholder management
• Excellent communication and presentation skills

Assignment Duration

6 month(s)

Capacity Required

Full Time

No. of Positions


Nature of Work


Profile Requirements

Experience: 2+ years

Qualification : Graduate

fleXpertise required

Business PlanningData AnalyticsData ModellingBusiness & Financial Projections


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