A Customer Loyalty and Monetization company
Mumbai / Navi Mumbai
Posted on: 7/06/2023
Starts on: 15/06/2023
Information Technology
DBA/datawarehousing, Business Analysis, Project/Program Management, Product Management, Data Science,
Professional Services - Data Analytics
Help monetize customers profitably by delivering enhanced value to customers & businesses. Designed, developed and scaled 100+ loyalty programs of significance across 80+ countries.
Our client, an end-to-end Loyalty Marketing company that runs its own loyalty programs in partnership with large companies, is looking to engage with a Business Analyst Consultant.
Key Responsibilities include:
• Conduct comprehensive data analysis to identify trends, patterns, and opportunities for enhancing customer loyalty and satisfaction.
• Collaborate with cross-functional teams to ensure the successful execution of loyalty initiatives and strategies.
• Identify and recommend process improvements to optimize customer experience and loyalty.
• Manage relationships with internal and external stakeholders, ensuring alignment of expectations and goals.
• Communicate insights and recommendations to senior management, contributing to data-driven decision-making.
Required skills and qualifications:
- Master's degree in Data Analysis or related field.
- Data analysis tools: SQL, Excel, Power BI, Tableau
- Loyalty program development
- Process improvement methodologies: Lean Six Sigma
- Cross-functional collaboration
- Stakeholder management
- Excellent communication and presentation skills
- Certified Business Analysis Professional (CBAP) Certification (optional)
6 month(s)
Full Time
1
On-Site
Experience: 6+ years
Qualification : Graduate
Business AnalysisData AnalysisPower BI/SQLLean Six SigmaExcelPower BILoyalty ProgramLean Six Sigma SEPGTableauMS ExcelSQL
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