Background Verification is an important tool for professionals to strengthen their skill profile and for organizations to have greater comfort and confidence in hiring the right people as recent surveys have found that one in three resumes in India is falsified.
How it works?
If you are a professional,
You will see a tab reading “My Verification” on your dashboard. Clicking on that leads you to a form where you file in your request for verification. You can choose to get “Fully Verified” by opting for both employment/client and reference checks or get “Partially Verified” by opting for any of the two checks. Once the verification is successfully completed, your profile will have a badge featured at the top of your profile indicating that you are a ‘Verified’ professional.
Strengthens a professional’s skill profile and adds credibility by having future clients / companies hear from past ones!
If you are an organisation,
You will be able to see badges against the names and profiles of those professionals for whom background verification has been successfully done. For professionals who are not yet verified, you can opt for conducting their verification before or after contacting them for your assignment.
It will help you make more informed choices about the best professionals for an assignment. Profiles with background verification done, get listed higher, as it’s an important indicator of the authenticity of the profile
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Question You Would be expected to answer
How does your respective company think about customer experience? What is the broad vision/ strategy around it?
How has customer/ merchant experience charter evolved in your respective company over time as the company scaled across customer segments/ offerings, etc.?
What is the operating model around customer experience? Who owns the charter? Which teams are involved? How are roles & responsibilities distributed? What metrics/ OKRs are tracked to ensure customer experience is at-par or best in class in the industry?
