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Scope of the call

Best industry practises for running a sales call centre for multi product financial services app

A leading digital services organisation

Expected date of call: 25/06/2025

Minimum experience Needed: 10 Year(s)

BROAD CATEGORY

Sales

Sub CATEGORY

Sales/Sales & Distribution Head

INDUSTRY

Financial & Investment

Domain Expertise Needed

callcentre operations

Required experience in organisation like

Aditya Birla Capital Jupiter Money

Have worked in roles like

-

Question You Would be expected to answer

  • Do you have both in bound & outbound calling?
  • Do you have product wise callers/experts ?
  • How do you optimize call centre operations across multiple products ?
  • How are you leveraging AI to optimize costs ?