Scope of the call

We are looking to speak to experts to understand the Services Market of Consumer Electronics & Durables (CED) with respect to Brand Service Partners- growth and market size

A leading management consultancy

Expected date of call: 29/03/2019 or 29/03/2019

Minimum experience Needed: 15 Year(s)

BROAD CATEGORY

Sales

Sub CATEGORY

Business Development

INDUSTRY

Phones & Handheld Devices

Domain Expertise Needed

OperationsServicePhonesSalesConsumer Electronics & DurablesBusiness DevelopmentHandHeld Devices

Required experience in organisation like

TVS ElectronicsB2X

Have worked in roles like

CEODirector Of SalesSales HeadHead Of Operations

Question You Would be expected to answer

  • What is the Market Size & Growth– By Service Segment, By Product Category, By Town Class ?
  • What are the various Customer service requirements by various town classes?
  • What are the Economics of Service Center Operations – Typical investment, revenues, costs etc ?
  • Discuss about the Service Maturity Framework/Model
  • How are the customers unmet needs and gaps in the market fulfilled?
  • What are the costs of servicing various devices - by category?

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